Terms of service

The Sanctuary Club VIP Membership Program (the "VIP Program") is operated by Faith Label ("Faith Label," "we," "us," or "our"). These Terms and Conditions ("Terms") apply to anyone ("you" or "member") who enrolls in the VIP Program at checkout. By joining, you agree to be bound by these Terms, which supplement our general Website Terms of Service, Privacy Policy, and Refund Policy. Please read carefully.

Updates to Terms

We may update these Terms at any time by posting changes on our website. It is your responsibility to review updates periodically. Continuing membership after changes means you accept the new Terms.

Eligibility

You must be 18 years or older to join the VIP Program. We do not offer memberships to minors.

Enrollment & Billing

By joining, you agree to:

  • A recurring charge of $39.95 every 30 days
  • Automatic renewal until you cancel
  • All membership terms and conditions displayed at checkout before you complete your purchase

You can cancel anytime by emailing helpfaithlabel@outlook.com or calling (616) 371-5350.

VIP Program Benefits

As a member, you will receive:

  • Up to 80% off select items inside the VIP Membership Portal
  • Access to exclusive, never-before-seen products
  • Early notifications about new product drops
  • Special discount codes and community rewards
  • Free shipping on all U.S. member orders after the introductory period

Benefits remain valid as long as your membership is active.

Cancellation

You may cancel your membership at any time, for any reason. You may cancel by:

Cancellations are processed immediately. You will not be charged again after cancellation.

Refunds

Any membership charge within the last 30 days can be refunded on request — no questions asked. Email helpfaithlabel@outlook.com with your order number.

General Conditions

We reserve the right to refuse service to anyone for any reason, at any time.

Accuracy of Information

You agree to provide complete, accurate, and current information during enrollment and to update it as necessary to complete transactions and allow us to communicate with you. We may limit or cancel orders that appear to be from resellers or that violate our policies.

Privacy

Your personal information submitted through the VIP Program is governed by our Privacy Policy.

Prohibited Uses

You agree not to use our service for any unlawful or abusive purpose, including but not limited to: harassment, fraud, unauthorized access, or transmitting malicious content. Violation may result in termination of your membership.

Disclaimer & Limitation of Liability

The VIP Program and all services and products are provided "as is" without warranties. Faith Label and its affiliates are not liable for damages arising from your use of the program or products.

Severability & Entire Agreement

If any provision of these Terms is unenforceable, the remaining provisions remain valid. These Terms constitute the full agreement regarding the VIP Program.

Governing Law

These Terms are governed by the laws of the United States.

Contact

Thank you for being part of Faith Label. For questions or cancellations, contact:

Email: helpfaithlabel@outlook.com
Phone: (616) 371-5350
Hours: 9am – 5pm CST, Monday – Saturday

Registered Entity: ECOMARLANDO LLC
915 N Deer Creek Dr Unit G5
Leland, MS 38756